Guest Satisfaction Management tracks, reviews and manages each customer’s complaint
so you can implement procedure to minimize discomfort and optimize customer
fulfillment.
Keep up with fast paced management technique by having full control of
customer satisfaction at your fingertips! Avoid long phones, text messages, and
emails or spread sheets to monitor what’s a priority – customer satisfaction!
Make sure that a designated member is responding fully to resolve each and
every complain.
GSM swiftly manage customer complaint, hence your guest handlers can review each complaint from its cause to resolve. This is all in one app to monitor each step from the root cause, review actions and implement the right solution.